Software
One ecosystem for complete baggage handling control.
The Dimark software suite is a fully integrated platform built entirely in-house
It combines control, allocation management, monitoring, video, maintenance, simulation and sortation in one system. This makes baggage handling more efficient, reliable and predictable.
What makes the Dimark software suite powerful
The suite brings together several Dimark solutions: DiSCADA, DiMS, DiVMS, DiTwin, DiControl and DiSort. They all work in one environment and deliver clear operational benefits
- All modules work together in real time, providing a single interface for the whole system, from a single bag to the complete process.
- It manages baggage flows, device operations and system logic while predicting and preventing failures.
- It uses AI and data analysis to improve efficiency and resilience.
- It is fully developed by Dimark, enabling continuous updates, functional upgrades and flexible customization to meet each airport’s evolving operational needs.
- With DiTwin airports can simulate, test and validate systems before implementation.
- It integrates with airport platforms such as AODB or DataBroker.
- It offers clear dashboards, real-time diagnostics and easy navigation for operators and managers.
- Security standards ensure robust cybersecurity, including encryption of internal communication and continuous security improvements through regular updates.
- Redundancy and high-availability server architecture ensure continuity even under peak loads.
The impact
- Real-time visibility of system performance and baggage flows.
- Faster baggage handling and better use of energy.
- Predictive maintenance to avoid downtime.
- Shorter implementation time thanks to parallel testing.
- Scalable and proven in airports of different sizes.
In short, the Dimark software suite is a proprietary, fully integrated ecosystem that gives airports complete control over baggage handling. It integrates every function, uses data and AI, and ensures faster, safer and more predictable operations.
- DiSCADA
- DiMS
- DiVMS
- DiTwin
- DiControl
- DiSort
Real-time control and monitoring
DiSCADA is an advanced platform for monitoring and managing baggage handling systems. It gives operators a clear 3D view of every component, making it easier to understand, diagnose and control system performance.
Key features
- Real-time management of baggage flows with instant rerouting.
- Detailed 3D visualization of conveyors, sorters, scanners and devices.
- Intuitive interface with rapid activation of validated fallback scenarios and clear, efficient navigation.
- Full access to logs, reports, records and dashboards.
- Video integration through DiVMS for quick root-cause analysis.
- Support for virtual testing via DiTwin before changes go live.
Key benefits
- Clear understanding of system behavior.
- Fast diagnostics and fault response.
- Visual dashboards for process oversight.
- Faster training for new operators.
- Improved throughput and decision-making.
Predictive and guided maintenance
DiMS is a smart maintenance management system that helps teams keep baggage handling safe, reliable and efficient. It uses AI insights, real-time monitoring and step-by-step instructions.
Key features
- Predictive analysis of failures based on AI and machine learning.
- Guided workflows with clear instructions and tool lists.
- Real-time monitoring of operational parameters.
- Dynamic scheduling that adapts to system conditions.
- Seamless integration with DiSCADA and DiSort.
- Access to service logs, reports and maintenance history.
Key benefits
- Proactive maintenance that prevents failures.
- Flexibility to adapt tasks in real time.
- Knowledge retention with detailed logging.
- Safe maintenance without disrupting operations.
- Accurate execution with visual verification.
Intelligent video management
DiVMS provides video-based oversight of baggage handling operations. It combines real-time video with AI detection and device monitoring to improve efficiency and safety.
Key features
- Cameras placed for maximum system coverage.
- Flexible storage and integration with third-party systems.
- Direct access to video through DiSCADA.
- AI-assisted baggage detection for higher accuracy.
- Monitoring of devices to support process improvement.
- Integrated control room displays and videowalls.
Key benefits
- Complete visibility of baggage and devices.
- Faster troubleshooting with direct video access.
- More precise baggage handling.
- Continuous improvement from system monitoring.
- Better operator collaboration in control rooms.
Digital twin for simulation and testing
DiTwin is a virtual platform that emulates baggage handling systems in 3D using real PLC control algorithms. It allows airports to test, validate and optimize operations safely before implementation.
Key features
- High-fidelity 3D simulation of systems and devices.
- Modeling of interactions with the airport environment.
- Scenario testing and failover validation.
- AI insights for bag flow behavior.
- Integration with DiSort and DiControl.
- Parallel operation alongside live systems.
- Safe deployment and rollback of updates.
- VR-based operator training.
Key benefits
- Designs validated before deployment.
- Higher accuracy in operations.
- Safe testing of disruptions and scenarios.
- Faster project implementation.
- More effective operator training.
Reliable automation and control
DiControl is the core automation platform for Dimark systems. It ensures continuous baggage flow with robust PLC algorithms, real-time diagnostics and fail-safe design.
Key features
- Fast and reliable PLC automation for conveyors, sorters and scanners.
- Algorithms that optimize throughput and reduce energy use.
- Continuous monitoring and instant diagnostics.
- Multi-source bag tracking with AI support.
- Redundant PLCs for uninterrupted operation.
- Real-time process data feed for dashboards and reports (via DiSCADA).
- Safe validation through DiTwin before deployment.
Key benefits
- Continuous, high-performance baggage handling.
- Optimized flow and energy efficiency.
- Instant insight for operators and managers.
- Accurate sorting and bag tracking.
- Predictive maintenance and control readiness.
Smart sortation management
DiSort manages how every bag is routed through the system. It gives operators full visibility, control and integration with airport systems.
Key features
- Real-time routing and destination assignment.
- Proven integration with AODB and DataBroker.
- Reliable databases for baggage and operational data.
- Redundant architecture for uninterrupted sortation.
- User-friendly dashboards and interfaces.
- Detailed bag history with full process tracking.
- Instant data access through DiSCADA.
- Integration with other Dimark systems.
- Support for modules such as MES, FBLB, BIDS, BRS and EBS.
Key benefits
- Continuous and reliable baggage sortation.
- Data-driven decisions in real time.
- Full visibility of baggage history.
- Seamless integration with airport systems.
- Optimized performance and predictive insights.
Software Overview
Need more control, insight and automation in your BHS?
Our software suite connects data from across your baggage handling operation into one coherent view – from real-time system control and monitoring to reporting and analytics.